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Post by starboy554 on Jan 16, 2013 0:56:56 GMT
I placed an order with Prince August a few days ago, I never recieved a confirmation email and I was not billed. I have a "Transaction Reference" from when I placed the order but that's about it. Is it best to reorder? Is it possible that a mistake will be found and I will end up billed months from now?
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Post by Prince August on Jan 16, 2013 13:42:13 GMT
I placed an order with Prince August a few days ago, I never recieved a confirmation email and I was not billed. I have a "Transaction Reference" from when I placed the order but that's about it. Is it best to reorder? Is it possible that a mistake will be found and I will end up billed months from now? Thanks for contacting us. While I see you have an account with PrinceAugust there is no record of any order completed, however we do have a record of an order abandoned. You did not complete the payment for the order (credit card) and therefore the order is incomplete. Credit card payment is automatic and you can pay using visa, mastercard or visa debit. IF you do not have those types of card I suggest you use paypal instead. It is usually best to email us directly in regard to your order rather than just posting it on the forum as I do not check the forum every day but I do check my emails daily.
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Post by starboy554 on Jan 16, 2013 23:07:11 GMT
My mistake Thanks for the info!
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